Senior Customer Success Manager

MoEngage Inc.

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
July 01, 2026

Job Description

Responsibilities:


  • 5+ years experience in supporting complex enterprise customers with marketing technology solutions (email, push, SMS) or closely related solutions with an understanding of technical, product, and marketing disciplines.

  • Has a strategic mindset and ability to make sense of complex business needs.

  • Exceptional project management and organizational skills - especially in coordinating meetings and follow-ups with global stakeholders across multiple time zones and disciplines.

  • Understanding of roles and responsibilities within technical organizations to understand who does what at a high level to involve the right people.

  • Exceptional attention to detail - working with a customer in a highly regulated environment.

  • Ability to understand customer requirements and see how MoEngage can add value in various ways.

  • Comfortable with communicating with all levels of team members interna...

    • Job Details

    • Job Type
      Full-time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 01, 2026
    • Application Deadline
      August 10, 2026