Senior Customer Success Lead Night Shift (Alabang Onsite)
E-Solutions IT Services
Full-time
Management & Operations
Location
muntinlupa, metro manila, Philippines
Posted
June 13, 2026
Job Description
A cloud-based solution provider in Muntinlupa is looking for a Customer Engagement & Support Lead to manage customer interactions and oversee a team of Customer Success Representatives. The ideal candidate has significant experience in customer success within the SaaS model and strong analytical skills to interpret various customer health metrics. This role requires onsite work in Alabang during the night shift, along with the ability to conduct training and optimize customer engagement efforts.
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