Senior Customer Service Supervisor — Lead 15–25 Agents
Mass Markets
Full-time
Management & Operations
Location
lambunao, iloilo, Philippines
Posted
July 14, 2026
Job Description
Mass Markets is seeking an experienced Customer Service Supervisor in Lambunao, Philippines to lead a team of inbound customer service agents. You will oversee daily operations, coach your team, and ensure adherence to quality standards.
Candidates should have at least 8 years in call center operations with strong leadership, communication skills, and a background in performance management.
#J-18808-Ljbffr