Senior Customer Service Representative - Nowra

IMB Bank

Full-time Information and Record Clerks
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Location
Nowra, New South Wales, Australia
Posted
July 07, 2026

Job Description

  • Monday-Friday, no weekends
  • Full time 3IC position
  • Perfect role for an aspiring leader
  • Are you looking for your next step in banking? We have an exciting opportunity for a full time Senior Customer Service Representative to join IMB Nowra. The successful candidate will great service and support to IMB customers and support team leadership, training and branch operations. The hours are 8.45am-5.15pm, Monday-Friday working from our Nowra branch.

    About the role


  • Providing training and leadership to the team as a 3IC
  • Accepting personal loan applications

  • Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
  • Exploring new opportunities to find the right financial solutions that may improve their position
  • Using various technolog...