Senior Customer Service Representative

Xma

Full-time Management & Operations
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Location
nottingham, england, United-Kingdom
Posted
June 20, 2026

Job Description

Job title: Senior Customer Service Agent

Location: Nottingham (3 days a week in the office, 2 days WFH – Monday to Friday)

Benefits

Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more

Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact?

We’re looking for a confident and proactive Senior Customer Service Agent to join a dynamic and growing team in Nottingham. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of complex queries, and enjoys being a go-to person within the team.

Join XMA – a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest valu...