Location
Leeds, West Yorkshire, United Kingdom
Posted
July 15, 2026
Job Description
Urgently Hiring: Senior Customer Service Advisor - Debt Support
📍 Location: Leeds
💰 Salary: Up to £36,500 per annum
📄 Contract: Permanent
⏰ Hours: 40 hours per week, with flexible options to work 37.5 or 35 hours per week (salary pro rata)
🏡 Hybrid Working: 2-3 days per week in the office following successful completion of training
Make a Real Difference Every Day
Are you an experienced customer service professional who thrives in complex situations and is passionate about helping others?
We're looking for a Senior Customer Service Advisor - Debt Support to join a purpose-driven organisation where your expertise, empathy, and judgement will help people navigate some of the most challenging periods of their lives.
This is far more than a traditional customer service role. You'll support customers facing difficult financial circumstances, providing specialist guidance, practical solutions, and reassurance when they need it most.
T...
📍 Location: Leeds
💰 Salary: Up to £36,500 per annum
📄 Contract: Permanent
⏰ Hours: 40 hours per week, with flexible options to work 37.5 or 35 hours per week (salary pro rata)
🏡 Hybrid Working: 2-3 days per week in the office following successful completion of training
Make a Real Difference Every Day
Are you an experienced customer service professional who thrives in complex situations and is passionate about helping others?
We're looking for a Senior Customer Service Advisor - Debt Support to join a purpose-driven organisation where your expertise, empathy, and judgement will help people navigate some of the most challenging periods of their lives.
This is far more than a traditional customer service role. You'll support customers facing difficult financial circumstances, providing specialist guidance, practical solutions, and reassurance when they need it most.
T...