Senior Customer Experience Associate - Cochrane Branch (22.50 hours/week)

Scotiabank

Full-time Information and Record Clerks
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Location
Cochrane, Ontario, Canada
Posted
March 13, 2026

Job Description

Is this role right for you?

In this role you will:
  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 

    • Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      March 13, 2026
    • Application Deadline
      April 22, 2026