Senior Customer Development Manager

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Are you a commercially minded customer growth professional who gets just as much satisfaction from helping a teammate win as from closing a deal yourself?

We’re looking for a Senior Customer Development Manager to join our ANZ Sales team in Brisbane. You’ll own a portfolio of existing law firm customers, with a clear mandate to grow Annual Recurring Revenue through cross-sell, product adoption, and strategic expansion. But this is more than an individual contributor role — as a player-coach, you’ll set the standard for how the broader Customer Development team engages with customers.

You’ll work closely with the Regional Vice President and teams across Customer Success, Product, and Marketing — acting as the internal voice of the customer, translating real-world feedback into insights that shape the Actionstep platform and strengthen long-term retention across Australia and New Zealand.

If you care deeply about customer relationships, love seeing the people around ...