Job Description
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.
Join Barclays as a SeniorAI Conversational Designer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role, you will drive innovation, leverage cutting-edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self-service, and fallout prevention, while shaping the model team structure for managing technology and concepts in this space, including AI/ML and advanced data analysis.
To be successful in this role, you will need the following:
- Extensive experience in conversation d...