Senior Contact Center Operations & People Leader

Teleperformance

Full-time Other
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Location
west coast division, sabah, Malaysia
Posted
July 25, 2026

Job Description

Teleperformance is seeking an experienced operations leader in Malaysia, Sabah, to manage and improve overall performance and governance of Statements of Work. The ideal candidate will have over 8 years of operations experience, with at least 5 years in people management, demonstrating a strong ability to develop diverse teams in a fast-paced environment. Responsibilities include managing daily operations, identifying improvement opportunities, and providing mentorship to team members.
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