Senior Collections Analyst - Multi-Channel Customer Care

ING Hubs Philippines

Full-time Finance
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Location
, metro manila, philippines, metro manila, Philippines
Posted
July 27, 2026

Job Description

ING Hubs Philippines, part of ING, delivers services to global banking units and supports daily banking activities. This role focuses on providing expert, multichannel support (chat, voice, video, email) for payments, cards, and online banking while upholding strict process controls and risk/compliance standards.

You will learn multiple processes, collaborate with teams to improve productivity and turnaround times, and adapt across morning, mid and night shifts in a fast-paced, client-driven

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