Location
sandton, gauteng, South-Africa
Posted
June 29, 2026
Job Description
At Fedgroup , we've been helping South Africans grow and protect their wealth through innovative investment solutions for over 30 years.
We're looking for a Senior Client Specialist to drive excellence in Broker Consultant (BC) support, lead product expertise initiatives, and strengthen the Wealth & Investments front‑office Centre of Excellence.
This role combines product mastery, advanced client engagement, operational accuracy, and strategic insight, serving as a senior influencer in the client value chain.
What You’ll Do Provide specialist support on complex investment and product‑related queries Manage client escalations and deliver tailored solutions Support and develop Broker Consultants through product expertise and training Drive process improvements to enhance operational efficiency and the client experience Analyse trends and provide insights to support business and client outcomes Ensure accurate client onboarding and investment administration What...