Location
Rolling Meadows, Illinois, United States
Posted
July 21, 2026
Job Description
Overview
This role manages a portfolio of clients, serving as the primary point of contact while driving service plans, client retention, and program success through proactive, data-driven insights. The position partners across teams to deliver strategic solutions, lead client engagements, and ensure profitability through strong program oversight and effective relationship management. How you'll make an impact May manage up to 25 dedicated clients, depending on complexity and/or client requirements. Book of business may cover multiple industries, but with focus in select industry (or industries). Serves as single point of contact for clients; highly responsive to requests and often identifies issues/challenges before client. Works with minimal supervision, and knows when to engage supervisor and/or peers throughout the company. Aligns self and external resources around client’s goals by understanding of what client is trying to accomplish in their programs and how ...