Location
san fernando, bukidnon, Philippines
Posted
July 24, 2026
Job Description
MCI is seeking an Experienced Call Center Trainer to deliver high-impact training programs, onboarding, upskilling, and continuous learning across multiple client campaigns in a fast-paced contact center. The ideal candidate has 3+ years in a training role within BPO, strong facilitation and communication skills, and hands-on experience with LMS platforms and instructional design.
You will design materials, assess training effectiveness, maintain records, and collaborate with QA and Operations
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