Senior Call Center Trainer & Onboarding Coach

MCI

Full-time Management & Operations, Other
Apply Now
Location
san fernando, bukidnon, Philippines
Posted
July 24, 2026

Job Description

MCI is seeking an Experienced Call Center Trainer to deliver high-impact training programs, onboarding, upskilling, and continuous learning across multiple client campaigns in a fast-paced contact center. The ideal candidate has 3+ years in a training role within BPO, strong facilitation and communication skills, and hands-on experience with LMS platforms and instructional design.

You will design materials, assess training effectiveness, maintain records, and collaborate with QA and Operations

#J-18808-Ljbffr