Senior Business Systems Analyst - Salesforce Admin

Zendesk

Full-time Other-General
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Location
ciudad de méxico, ciudad de méxico, Mexico
Posted
July 05, 2026

Job Description

We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions.
**What you'll be doing**:
- Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems
- Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization
- Use a combination of standard functionality and custom development to solve business problems
- Ensure accurate testing on all solutions before deplo...