Job Description
We’re seeking a Senior Billing Officer to help safeguard and optimise our revenue systems and processes, while providing strong behavioural leadership within our team.
You’ll join an innovative team that thrives on collaboration and continuous improvement. Beyond executing daily operational tasks, you will be expected to look at the bigger picture, driving strategic solutions and uplifting the capability of those around you.
As our Senior Billing Officer, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging, and exciting work.
(Melbourne, Sydney or Brisbane office)
Day-to-day, you will:
Oversee and Optimise: Manage complex billing, reconciliation, and customer payment processes. You will apply your critical thinking and problem solving skills to identify operational bottlenecks, perform root-cause analysis, and take end-to-end ownership of strategic r...