Senior Bilingual Customer Service Representative At Agf Toronto

Full-time Management & Operations

Elevate your career at AGF Management Limited as a Senior Bilingual Customer Service Representative (English/French), focusing on delivering outstanding support to financial advisors and investors. Split your time between work from home and the downtown Toronto office. AGF seeks professionals who excel in providing customer service and have a deep understanding of the financial sector.

Key Responsibilities

• Be the first point of contact for client inquiries
• Handle transactional and procedural questions in both languages
• Build robust client relationships through effective communication
• Maintain up-to-date knowledge of AGF products and policies
• Participate actively in a positive team culture

Requirements

• Relevant post‑secondary education, Canadian Securities Course is a plus
• 3+ years of experience in a financial contact center
• Bilingual in English and French with strong communicati...