The opportunity
Your key responsibilities
Proactively anticipates service issues before they occur and able to make recommendations around resolution.Proactively monitor and manage service specific components.Sound analytical and problem-solving skills are required to manage multiple technical challenges from multiple services and projects simultaneouslyEvaluate recommendations provided for service improvements, with the ability to identify any gaps or alternate solutions.Proactively anticipate service issues before they occur and drive suggested changes to execution. Skills and attributes for success
Expert knowledge in Incident management, Service requests, Change requests and ServiceNow.Good support knowledge and experience in providing 24/7 support.Experience with source control involving Agile tools such as Azure DevOps.Experience...