Job Description
As a Senior Associate – QE Shared Services, you will be responsible for driving the availability, stability, and operational excellence of enterprise test environments supporting multiple delivery teams and platforms. The role focuses on advanced environment management, proactive monitoring, automation, cloud operations, troubleshooting, and continuous process improvement. You will collaborate with cross-functional teams to ensure environment readiness, minimize disruptions, optimize service delivery, and implement ITIL-aligned operational practices while mentoring junior associates and contributing to strategic environment management initiatives.
Role Responsibilities
• Manage and maintain QA, UAT, and Partner environments to ensure high availability and reliability.
• Lead environment monitoring, health checks, capacity management, and operational readiness activities.
• Develop and enhance automated sanity suites, monitoring so...