Senior. Associate - Operations Outbound Agent
WNS Global Services
full-time
Business Operations Specialists
Location
Centurion, Gauteng, South Africa
Posted
July 17, 2026
Job Description
Job Description
Qualifications
Outbound Agent:
Responsible for placing outbound calls to customers.
Key duties include:
Achieving productivity and quality targets.
Conducting post sale and service surveys.
Updating CRM systems.
Escalations calls to the relevant departments where necessary.
Be able to offer comprehensive solutions to the customer based on their needs and requirements
Qualifications
Grade 12