Senior Associate, Client Service Officer

Full-time Marketing & Media, Management & Operations

Job Purpose

To support the assigned Relationship Managers (RMs) in the Corporate Banking Division (CBD) on administration tasks while ensuring the interests of the Bank are protected.

Accountabilities

• Account Monitoring (MIAs) – To assist the RM in issuing reminders / follow-up letters.
• Issue Letter of Support relating to tendering of projects / contracts and letters to Facility Agent and any other correspondences in relation to accounts handled.
• Compile relevant documents and reports for annual audit purpose (for Internal Auditor on yearly basis).
• Provide relevant reports (Monthly Loan Origination, Monthly Loan Growth and Monthly Review Extensions etc.) and statistics for RMs / Team Leads / Head of Department (HOD)’s consumption; a copy to be furnished to admin coordinator for compilation.
• Liaise with other stakeholders such as Branches, Group Risk Management, etc., where necessary (e.g., status of applications / ...