Senior Application Support Analyst

0000050007 Royal Bank of Canada

Full time Computer Occupations
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Location
Toronto, Ontario, Canada
Posted
July 27, 2026

Job Description

Job Description

What will you do?
  • Day-to-Day Applications Support and production support investigations, troubleshooting systems for applications in scope, JCL and batch Jobs

  • 24x7 Batch Support on rotation basis

  • Managing and maintaining documentation for processes & procedures

  • Ensuring the applications health and performance in production and lower environments

  • Work closely with members of the development and QA teams to deploy change requests and enforcing production release best practices.

  • Mitigate operational risks through ensuring tech currency, patching, vulnerability & security management and access controls are all regularly performed.

  • Work with colleagues, other RBC IT teams, stakeholders and vendors to design and implement upstream and downstream interfaces to the applications.

  • Perform change management activities such as source code manage...