Location
Portage, MI, United States
Posted
July 01, 2026
Job Description
The Senior Analyst, Field Service Operations will manage operational aspects of the field service organization ensuring consistent execution, the building of a scalable business model, and mutual accountability for all parties. Activities could include support and ownership in areas such as fleet management, storage facility management, tools/calibrated equipment management, etc.
What you will do:
+ Coordinate and communicate key aspects of onboarding and offboarding processes, including tools and equipment management.
+ Develop and monitor metrics for process effectiveness and efficiency, focusing on continuous improvement in field service operations.
+ Evaluate 3rd-party vendor performance based on contracts and metrics, including those related to tools, calibrated equipment, and storage.
+ Ensure compliance with company policies and standards in service delivery, fleet operations, and equipment management.
+ Monitor and dev...
What you will do:
+ Coordinate and communicate key aspects of onboarding and offboarding processes, including tools and equipment management.
+ Develop and monitor metrics for process effectiveness and efficiency, focusing on continuous improvement in field service operations.
+ Evaluate 3rd-party vendor performance based on contracts and metrics, including those related to tools, calibrated equipment, and storage.
+ Ensure compliance with company policies and standards in service delivery, fleet operations, and equipment management.
+ Monitor and dev...