Senior Analyst Card Operations, Business Process - Scarborough

Scotiabank

Full-time Business Operations Specialists
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Location
Scarborough, Ontario, Canada
Posted
July 21, 2026

Job Description

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In this role, you will:
  • Liaison with all internal stakeholders and vendors; ensure all applicable stakeholders are kept informed and aware of all updates and provide sign off for all vendor related activities.

  • Work with vendors to ensure all activities are completed accurately and on a timely basis.

  • Responsible for the change requests for all vendors who are affected by any change activities including projects where content changes need to be made (i.e. correspondence releases, welcome packages, and inserts/messaging).

  • Primary contact for Retail Products Unsecured Lending on all items related to change management activities with our vendors.

  • Track and provide the change management costs to the Vendor Manager to ensure we are on plan or are aware of any variances to the forecasts provided by the vendor.

  • The incumbent will ensure all procedures, playbooks and databases are kept current a...