Senior AI Strategist: Ops & CS Transformation

Atome

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 28, 2026

Job Description

Hytech is seeking a Senior AI Strategist to drive AI initiatives across Operations and Customer Service, shaping onboarding, KYC, payments and back-office processes. The role emphasizes practical, scalable AI solutions and close collaboration with internal AI teams and external vendors.

We value 5–8 years of hands-on AI experience, strong stakeholder management, and a track record of delivering automation that improves service quality and operational efficiency in brokerage-like environments.

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