Senior Admissions Counselor

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists

Job Title: Senior Admission Counsellor - Study Abroad
RESPONSIBILITIES & DUTIES
• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA
• Minimum of 1 years of Edtech-sales experience (Study Abroad is plus),
• Min Graduation is required.
• Previous experience working a 6-days work week.
• Currently working in the capacity of an in...