Job Description
Is Customer Obsession at the heart of what drives you Are you a data driven dynamic team manager with an ability to build strong collaborative relationships
The number one priority for this role is to ensure that DSL associates are supported to deliver a world class customer experience. A Team Manager sets the vision and culture of their team by creating individual and team performance expectations goals maintaining focus on improving customer satisfaction and identifying customer impacting issues and implementing dynamic solutions.
The ideal Team Manager understands that supporting their people and forming strong relationships with all stakeholders is the most important role they perform. To achieve this they are confident open and approachable a strong communicator who has the ability to inspire and motivate. They build an inclusive work environment where associates are engaged and feel a positive sense of achievement about their role in creating world class cust...