Scotiabank Customer Experience Associate

Scotiabank

Full-time Other-General
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Location
granby, estrie, Canada
Posted
June 13, 2026

Job Description

Join Scotiabank as a Customer Experience Associate based in Granby, QC, providing essential support with 15 hours per week. Connect with customers to facilitate their financial success daily.
In the role of Customer Experience Associate, you will represent Scotiabank, focusing on delivering exceptional service to clients. Your responsibility includes processing transactions, uncovering customer needs, and positively impacting branch performance through simple sales. You will also introduce clients to advanced mobile banking tools, assisting them in managing their finances effectively.
Key Responsibilities:
• Build rapport with clients through excellent service
• Identify and solve customer needs effectively
• Process financial transactions efficiently
• Assist in identifying sales opportunities within the branch
• Share knowledge of digital banking tools with customers
Requirements:
• Demonstrated customer service skills from work or community setting
• Wi...