Scheduling Coordinator

Full-time Management & Operations

Scheduling Coordinator

Based in Olney, UK. You will be responsible for planning and coordinating engineering resources to ensure the successful delivery of service, installation, and maintenance activities. Acting as a central point of contact, you will work closely with customers, engineers, and internal teams to ensure efficient scheduling and a high level of customer satisfaction.

Reporting to the Scheduling Team Leader, you will play a key role in managing day‑to‑day operations and assisting service delivery.

Responsibilities

• Schedule field engineers for reactive call‑outs, installations, and preventative maintenance activities, ensuring optimal resource utilisation.
• Act as a key point of contact for customers and internal stakeholders, coordinating appointments and providing timely updates.
• Maintain accurate records within service management systems, assisting reporting, KPIs, and data integrity.
• Assist ...