Scheduler

Full-time Management & Operations

FM Helpdesk Scheduler / Planner

Sheffield, South Yorkshire

£15.89 per hour

Monday to Friday - 09:00–17:00

3 month fixed term contract

We are currently recruiting for an experienced FM Helpdesk Scheduler / Planner to join a busy facilities management operation based at their Sheffield head office.

This is a key coordination role, responsible for scheduling engineers, managing maintenance requests and ensuring high service levels are delivered to clients.

The Role – Scheduler / Planner

• Act as the first point of contact for service requests via phone, email and systems
• Log and prioritise jobs using a CAFM system
• Schedule reactive, planned and preventative maintenance works
• Coordinate engineers and subcontractors to meet SLAs
• Monitor job progress and update systems accurately
• Support reporting, compliance records and general helpdesk administration

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