Job Description
Overview
As an I O Engineering Consultant, you will deliver reliable and secure device management services in a Dual UEM environment using Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Omnissa Workspace ONE UEM. You will own day-to-day endpoint engineering and operational outcomes across application lifecycle (packaging to deployment), OS servicing, patch compliance, vulnerability remediation, and endpoint configuration. The role is execution-focused with solid troubleshooting depth and disciplined ITSM practices. You will routinely participate in major incident bridges/war rooms, ensuring service restoration within agreed SLAs and contributing to measurable MTTR reduction. You will also contribute to AI adoption by proposing and piloting practical ideations to improve reliability, speed, and user experience, while adhering to organizational security, privacy, and data handling standards.
Responsibilities
- Platform Op...