Location
newcastle upon tyne, england, United-Kingdom
Posted
May 31, 2026
Job Description
Citizen Event Analytics (CEA) is a cross‑benefit, cross‑channel event history compiled from citizens' interaction (telephony, face‑to‑face and digital), claim processing and support events.
CEA uses a pipeline that extracts, transforms, and loads event data from different sources into the Uplifted Analytical Service (UAS) data asset.
Responsibilities
- Plan and lead development on sets of related stories.
- Understand the overall CEA system and teach it to others.
- Collaborate with other users, Product Owner and Business Analyst to understand what needs to be built.
- Coach and mentor more junior colleagues.
- Operate ingest and publishing production pipelines/services, improve system robustness, resilience and stability.
- Support DWP in the maintenance of the longitudinal event history data asset and associated data pipelines.
Key Skills Required
- Understanding of data processi...