SBS Client Service West Manager

ADP

Full-Time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Makati, Metro Manila, Philippines
Posted
June 15, 2026

Job Description

Position Description

The Operations Manager provides effective management, direction and leadership to the SBS CS team. Assumes accountability and responsibility to meet or exceed the region’s performance goals, especially in the areas of quality, client retention, productivity, implementation, and call management.

  • Provides vision, leadership, and guidance to each Team Leader and associates in the key operating areas through performance and goal setting. Effectively communicates with team, developing a climate in which information is shared openly. Clearly defines team goals and expectations. Develops tactical plans to reach these goals. Uses written and verbal communication skills to interact effectively internally and with clients. Comprehends and correctly interprets messages from others. Inspires and supports an environment which encourages continual process improvements.
  • Directs staff to ensure adherence to high levels of...

    • Job Details

    • Job Type
      Full-Time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      June 15, 2026
    • Application Deadline
      July 25, 2026