Satair - Customer Resolution Specialist - Satair Channel, APAC

Full-time Other-General

Job Description

This position is based at Satair. For more about our business, click here to find out more.

Job Objectives

• Focal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization.
• Provide reliable world‑class customer support and handling of aircraft spare parts requirements, for SATAIR’s customers, in accordance with SATAIR’s values, processes, goals, and strategies.
• Hear customer voice and drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services.
• Continuous contribution to greater efficiency related to this position.

Primary Responsibilities

• Participate in and contribute to a high performing Customer Resolution Services Team.
• Participate in and contribute to a high performing cross functional Customer Account Support Team.
• Respon...