Location
lisboa, lisboa, Portugal
Posted
July 12, 2026
Job Description
Job Description
We are searching for a Digital Customer Engagement Manager, who wants to make a real impact for our project with SAP. As a Digital Customer Engagement Manager, you will focus on …
- Supporting sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
- Contributing to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
- Orchestrating the overall service/project delivery according to planned scope, budget, and milestones
- Supporting in de-escalations of critical customer situations
- Supporting critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
- Contributing to customer release and maintenance activities
- Supporting customers on technical requirements throughout their lifecycle within the SAP Enterprise
- Executing and supporting pro...