Job Description
Cloud ALM consultant
Roles Requirement
• Strong experience in Focused Run and CALM and specialization in Application Life Cycle
• Configuration of Cloud ALM
o Health Monitoring
o Job and Automation Monitoring
o Interface and channel Monitoring
o Configuration and security analysis
o Implementation of CALM chain management process
o Integration of CALM- third party ticketing tool via standard API
o Basic knowledge of BTP
o Configuration of Jobs in Redwood
o SAP support backbone in CALM
• Production Support and resolution of Focused Run and CALM issues on daily basis.
• Have knowledge of integration with Service Management tools like Service Now
• Sound knowledge of Alert monitoring metrics, KPI’s & templates
• Experience for troubleshooting in Root Cause Analysis.
• Experience on SLDR Configuration, CCMS, SMD Agent and Wily
• Should have end to end implementation experience with Focused Run & CALM
• Has wo...