Location
mercier, qc, Canada
Posted
July 09, 2026
Job Description
Elevate your career with Madiba as an SAP BPC Support Lead, overseeing a financial planning system's production support. Manage offshore teams and ensure effective incident resolution and reporting.
This full-time role involves leading the Cherwell support queue and coordinating tasks across various teams. You will be crucial in managing critical production incidents while closely interacting with management and stakeholders. Your expertise in SAP BW, BPC Standard, and robust data handling will be essential for success in this dynamic environment.
Key Responsibilities:
• Own and prioritize the Cherwell support queue effectively
• Manage offshore support team’s daily tasks and quality
• Deliver regular status reports to management and stakeholders
• Lead root cause analysis for incidents in production
• Coordinate change delivery across development and testing environments
Requirements:
• Proven experience with BPC Standard in production support
• SAP BW pr...
This full-time role involves leading the Cherwell support queue and coordinating tasks across various teams. You will be crucial in managing critical production incidents while closely interacting with management and stakeholders. Your expertise in SAP BW, BPC Standard, and robust data handling will be essential for success in this dynamic environment.
Key Responsibilities:
• Own and prioritize the Cherwell support queue effectively
• Manage offshore support team’s daily tasks and quality
• Deliver regular status reports to management and stakeholders
• Lead root cause analysis for incidents in production
• Coordinate change delivery across development and testing environments
Requirements:
• Proven experience with BPC Standard in production support
• SAP BW pr...