Salesforce Solutions Architect for Global Support

Sovos Latinoamérica

Full-time Ventas de informática
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Location
Mexico, ciudad de méxico, Mexico
Posted
July 20, 2026

Job Description

Sovos Latinoamérica in Mexico City seeks a Support Systems Architect/Developer to own the build and continuous improvement of the Salesforce environment powering Sovos' global customer-support operation. You will design, build, and maintain the Salesforce solutions that enable efficient agent workflows and scalable support delivery.

You will lead deployments, collaborate with CX leadership, and translate operational needs into Service Cloud, Experience Cloud, and AI-enabled configurations, from

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