Salesforce Solution Architect - Service Module

Full-time other-general

Job Description
Insight Global is seeking 2 Salesforce Architects to support a multi-national power management client of ours. They will be responsible to support hyperscale business initiatives, focused on large-scale data center growth and service optimization. This role will balance business engagement and hands-on technical design across multiple workstreams to better leverage Salesforce Service modules.

Day-to-Day Responsibilities
• Support Project Giddian within the hyperscale business (data center growth initiatives)
• Drive architectural design and decision-making across 4 workstreams
• Partner with:
o Business stakeholders (50%) – including refinement calls and requirements alignment
o Technical teams (50%) – guiding design and implementation
• Lead presentations and provide clear updates to stakeholders
• Focus primarily on hyperscale initiatives (~80%) with additional support across broader efforts (~20%)
• Help improve service delivery, s...