Salesforce Service Cloud Architect

NeuraFlash

Full-time IT & Technology
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Location
toronto, on, Canada
Posted
June 15, 2026

Job Description

Lead transformative projects as a Salesforce Solution Architect at NeuraFlash, Part of Accenture, specializing in the Service Cloud. Drive innovative AI solutions and enhance customer experiences from a remote or hybrid setting.
In this role as Salesforce Solution Architect, you will be crucial in translating customer needs into robust Salesforce designs while leveraging best practices. With over three years of technical consulting and project management experience, your hands-on skills will guide the configuration of Service Cloud solutions. You will oversee project delivery, ensuring successful completion and delivering end-user training and documentation.
Key Responsibilities:
• Facilitate business process reviews to identify key customer needs
• Configure Salesforce Service Cloud solutions tailored to client specifications
• Develop comprehensive technical requirements and project specs
• Manage customer communications and overall project aspects
• Partner with...