Location
Laeken, Brussels, Belgium
Posted
June 26, 2026
Job Description
Mission Overview:
Keystone Solutions is seeking a Salesforce Sales and Service Cloud Developer for a consultancy mission at a client site. The consultant will be responsible for the maintenance and continuous development of the Salesforce platform, ensuring its stability, performance, and scalability.
Key Responsibilities:
- Stabilization and post go-live evolution of the Service Cloud project.
- Initiating Artificial Intelligence initiatives for Customer Care to automate client request processing.
- Creating reports and maintaining Sales Cloud.
- Analyzing business needs with functional teams.
- Defining technical specifications.
- Developing technical components and implementing user stories.
- Maintaining necessary technical components.
- Contributing to automation and AI initiatives (Agentforce) for Customer Care.
- Participating in the optimization of reporting and...