Salesforce Production Support Analyst – Salesforce Administration, Apex & nCino
Astra North Infoteck Inc.
Full-time
Computer Occupations
Location
Toronto, Ontario, Canada
Posted
July 11, 2026
Job Description
Job Description
Salesforce Production Support Analyst – Salesforce Administration, Apex & nCino Role Description • Handle production incidents end-to-end, including ticket triage, escalation, stakeholder communication, and maintaining runbooks, SOPs, and knowledge base articles for recurring issues. • Support deployment activities, production releases, hotfixes, and configuration changes. • Validate post-deployment functionality and ensure system stability after every release. • Administer and manage Salesforce environments, including users, permissions, and data models. • Customize Sales...
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