Location
vancouver, metro vancouver regional district, Canada
Posted
June 08, 2026
Job Description
Shape the future of service at lululemon as the Engineering Team Manager for Salesforce Service Cloud. Emphasize collaboration and innovation in a hybrid workspace to elevate customer experiences.
This role is part of the Technology leadership team, overseeing the performance and capabilities of Salesforce solutions. You will manage a diverse team, ensuring quality delivery while driving technical mentorship and professional growth. Your efforts will support lululemon’s commitment to operational excellence and effective problem resolution.
Key Responsibilities:
• Manage Salesforce Engineers and Analysts across workstreams
• Identify capabilities to enhance the Salesforce platform
• Navigate stakeholder relationships through trade-off decisions
• Lead RCA analyses for incident management
• Promote best practices in operational support
Requirements:
• Degree in computer science or IT
• 8–10 years in IT with ...
This role is part of the Technology leadership team, overseeing the performance and capabilities of Salesforce solutions. You will manage a diverse team, ensuring quality delivery while driving technical mentorship and professional growth. Your efforts will support lululemon’s commitment to operational excellence and effective problem resolution.
Key Responsibilities:
• Manage Salesforce Engineers and Analysts across workstreams
• Identify capabilities to enhance the Salesforce platform
• Navigate stakeholder relationships through trade-off decisions
• Lead RCA analyses for incident management
• Promote best practices in operational support
Requirements:
• Degree in computer science or IT
• 8–10 years in IT with ...