Salesforce Developer

Johnson Controls

Full time Computer Occupations
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Location
Bengaluru, Karnataka, India
Posted
June 13, 2026

Job Description

Role: Salesforce Support Analyst

Location: Pune/ Bangalore

What you will do?

As a (Tier 2) you will handle incidents and changes daily, providing essential support for our CRM systems. By leveraging your expertise in both Salesforce support and development, you will contribute to the continuous improvement of our service delivery, driving innovation and efficiency across the organization.

  • Provide day-to-day support for our Salesforce CRM system by troubleshooting and resolving incidents in line with SLAs.
  • Work on enhancements to optimize functionality and user experience.
  • Manage and update tickets in ServiceNow, ensuring accurate documentation and timely resolution.
  • Collaborate with development teams to support deployments and participate in Agile projects. Assist in testing new features and validating fixes before release
  • Contribute to knowledge base articles and documentation for recurring issues and so...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      June 13, 2026
    • Application Deadline
      July 23, 2026