Location
taguig, metro manila, Philippines
Posted
June 26, 2026
Job Description
About the job Salesforce Business Analyst
Responsibilities:
- Lead requirements gathering sessions, proactively drawing out requirements from stakeholders and translating these into requirements, including use cases and user stories. Adding these to the backlog.
- Mapping of end to end as is and to be business processes.
- Being able to consider requirements for different regions and how these impact the global org structure and working with the business for requirements sign off.
- Identifies and resolves problems which may impact projects by monitoring progress and project status. Escalates important issues to senior leadership ensuring that decisions can be made promptly.
- Transition from project phases to business as usual, ensuring a seamless shift in support and change management.
- Good understanding of change management and release processes.
- Organize and manage UAT test sessions with the busin...