Salesforce Business Analyst - Remote - W2

Full Time Business Operations Specialists

Job Title: Salesforce Business Analyst


Must Have Skills:
⦁ Salesforce Expertise: In-depth knowledge of Salesforce Cloud, CRM functionality, and configuration (custom objects, workflows, validation rules).
⦁ Agile Methodology: Proven experience running Scrum teams, preferably with certification (CSM or PSM).
⦁ Tool Proficiency: Experience using Jira and Confluence for user stories and project tracking.
⦁ Communication: Strong ability to act as a translator between sales/business users and developers.
Detailed Job Description:

Key Responsibilities:
Business Analysis & Requirements (BA focus):
⦁ Elicit, analyze, and document business needs, turning them into user stories, Epics, and functional requirements within the Salesforce platform.
⦁ Map out process flows and perform impact analysis for enhancements, defects, and configuration changes.
⦁ Facilitate User Acceptance Testing (UAT) and support end-user training to drive adoption.
⦁ Mai...