Sales & Support VA

Full-time Sales

We’re hiring: Sales and Support Virtual Assistant (VA)

Remote | Full-Time | E‑commerce Support

At TalentPop App, we are building a team of remote professionals passionate about delivering exceptional customer experiences. We are looking for a Sales and Support Virtual Assistant to help drive customer satisfaction, sales, and long‑term business success.

Key Responsibilities

• Provide real‑time support to customers via live chat, email, SMS, and phone.
• Recommend products, assist in purchase decisions, and identify upsell/cross‑sell opportunities.
• Manage order inquiries, including shipping, tracking, returns, and refunds.
• Update CRM tools and track customer interactions accurately.
• Represent each e‑commerce brand in a consistent tone and aligned with its values.
• Share customer feedback and insights to improve sales processes.
• Collaborate with internal teams to meet performance and servi...