Sales & Support Specialist

Success Human Resource Centre Pte Ltd.

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
June 30, 2026

Job Description

Job Details
  • Contract: Permanent
  • Salary: Up to $3,500
  • Location: Bukit Batok
  • Working Hours: Mon to Fri, 9am to 5:30pm
Responsibilities
  • Process incoming orders received by phone, email or platforms, including arranging shipments, handling customer service issues, and updating records.
  • Track inventory levels to ensure that orders are filled accurately and efficiently.
  • Process requests for rush orders and review pending orders and customer requests to ensure customer satisfaction.
  • Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, payment statuses, and other problems.
  • Monitor online platforms in the region by keeping track of pricing, assortment and competition.
  • Inspect and diagnose problems of returned goods and figure out the best way to fix or replace them in collaboration with the te...