Location
Portage, MI, United States
Posted
July 27, 2026
Job Description
Job Title: Sales Support RepresentativeJob Description
The Sales Support Representative serves as the primary operational partner for assigned sales regions. This role supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring a high level of customer service while maintaining accuracy and compliance.
Responsibilities
+ Process and support customer orders with accuracy and urgency.
+ Serve as a primary point of contact for sales representatives and customers.
+ Research and resolve order, pricing, delivery, and account-related issues.
+ Coordinate with cross-functional teams including Operations, Contracts, Finance, Customer Service, Logistics, and Technical Support.
+ Maintain accurate system records and follow established policies and procedures.
+ Provide proactive communication and follow-up until requests are resolved.
+ Identify opportunities to improve pr...
The Sales Support Representative serves as the primary operational partner for assigned sales regions. This role supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring a high level of customer service while maintaining accuracy and compliance.
Responsibilities
+ Process and support customer orders with accuracy and urgency.
+ Serve as a primary point of contact for sales representatives and customers.
+ Research and resolve order, pricing, delivery, and account-related issues.
+ Coordinate with cross-functional teams including Operations, Contracts, Finance, Customer Service, Logistics, and Technical Support.
+ Maintain accurate system records and follow established policies and procedures.
+ Provide proactive communication and follow-up until requests are resolved.
+ Identify opportunities to improve pr...