Location
sahiwal, punjab, Pakistan
Posted
July 13, 2026
Job Description
Sales Support Rep – Email & Chat (Remote)
TalentPop App is looking for a results-driven Sales Support Rep – Email & Chat who can deliver world-class written support while identifying revenue opportunities through upselling, cross-selling, and retention.
This is a fully remote, non-voice position focused entirely on professional written communication. If you enjoy solving customer concerns and naturally identifying sales opportunities within conversations, this role is for you.
Responsibilities
Customer Support & Retention
- Handle customer inquiries via email and live chat.
- Resolve product and order concerns accurately and efficiently.
- Maintain high customer satisfaction scores and fast resolution times.
- Identify potential churn risks and implement proactive retention strategies.
Sales & Revenue Growth
- Identify upsell and cross-sell opportunities during ...